Privacy Policy

At THCVapeShopUK, your privacy matters to us. This policy explains how we collect, use, and protect your information when you visit our website or place an order.

Information We Collect

When you use our site, we may collect:

• Personal details such as your name, email address, phone number, and delivery address
• Order information including products purchased and payment details
• Website usage data like pages visited, time spent, and device type (via cookies)

We only collect what is needed to provide our services.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about your order or enquiries
• Improve our website and customer experience
• Send updates or offers (only if you choose to receive them)

We do not sell or rent your personal data to third parties.

Payments

All payments are processed securely through trusted payment providers. We do not store your full payment details on our servers.

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us:

• Remember your preferences
• Understand how visitors use our site
• Improve performance and functionality

You can disable cookies in your browser settings if you prefer.

Data Protection

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. This includes secure systems and restricted access to personal data.

Sharing Your Information

We only share your information when necessary, such as:

• With delivery services to ship your order
• With payment providers to process transactions
• When required by law

All third parties we work with are expected to keep your data secure.

Your Rights

You have the right to:

• Request access to your personal data
• Ask for corrections if information is inaccurate
• Request deletion of your data where applicable

To make a request, simply contact us.

Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices, so we recommend reviewing their policies.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.